Title: Improving Quality and Pt/ Family Outcomes through Volunteers
Date: August 19, 201
Time: 1-2:30 EST
Presenter(s): Kathy Roble, MS, Director of Volunteer Services, Suncoast Hospice and
Joan M. Teno, MD, MS, Professor of Community Health and of Medicine and Associate Director of the Center for Gerontology and Health Care Research, Brown University
Tools You Can Use:
- · Demonstrate the measurable impact volunteers make on patients/families
- · Discuss the correlation between volunteer utilization and overall perception of the quality of hospice care received
- · Identify a target goal of hospice volunteer utilization for your program
- · Describe strategies to promote the importance and value of volunteers to organizational leadership
1.5 Contact Hours Per Webinar: N, P
Price Options: $89.00 per webinar web/phone connection
Contact Hour Fees: Free to primary site attendee, $10.00 per additional attendee at the same site (web/phone connection), per webinar.